They have a user-friendly website with a good user interface. After the switch, you will enter the email address you use to access the community in order to reset your password. For fan-to-fan reselling rather than original venue purchasing, there are extra fees applied. This upfront-fee pricing strategy included all required fees, which generally amounted to 15% of the ticket price plus shipping and handling. This does not cost you any more money. Ticketmaster has a website that is easy to use. There are no refunds available for VIP seating, and some other tickets may also be exceptions to this policy. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. Third-party ticket sites are your best bet if you didn't get in. Choosing these higher-priced seats accounted for about a quarter of the 21% spending increase by the hidden-fee group. Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than Ticketmaster. You do not want to waste your money and the tickets will mostly not be refunded. Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. 01-11-2021 06:36 AM 1 Reply Nothing was even on the table. Alex Murdaugh stands guilty of killing his wife and son. Ability to view venue map. Save my name, email, and website in this browser for the next time I comment. * Confirm your ticket transfer. The customer support includes full refunds on canceled events and attempts to find replacement tickets should you have any issues. You should be able to transfer them from your Ticketmaster account. Support our mission, and make a gift today. If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake. "Those numbers will continue to go down once all of this false demand is gone and there's a correction.". Buying tickets on the "secondary market" poses an elevated risk of fraud and/or exorbitant prices for consumers, entertainment-industry experts warned. Tickets for Swift's show at MetLife Stadium in East Rutherford, New Jersey on May 26 are listed for as much as $21,600 each on ticket resale site StubHub. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. At the FTC meeting on Tuesday, the online ticketing industry insisted that it cant regulate itself, an insistence that has been backed up by its actions over the past 20 years. The prices are set by the event organizers and original sellers, and the website does not allow negotiations. Does anyone know of another way to get ahold of their support? Full refunds from participating venues within 72 hours of ticket purchase. Theres not much cause to celebrate a row of executives saying no, you go first to each other because nobody wants to be the first to risk some profit in exchange for better business practices. The 2023 tour, which has 52 dates so far, sold more than 2 million tickets that day a single-day record. It has tickets to book online like theatre, family events, sports, concerts, and other events. Select the tickets you'd like to sell and click "Sell." 5. Robyn Cage Discusses Sync Licensing Tips for Beginners on Songtradr, Tunefinds 2022 Top TV Placements Show Sync Opportunities for Catalog Tracks Are Stronger Than Ever, Is Sync the New Radio? We may earn small commission from the products mentioned in this post. Reddit and its partners use cookies and similar technologies to provide you with a better experience. StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. Monday - Friday, 10:00 a.m. - 4:00 p.m. To conclude, Ticketmaster is a good choice but StubHub is an even better option in the above-mentioned cases. In the initial complaint one of several that the Beverly Hills-headquartered promoter is facing from fans who were unable to purchase tickets to Taylor Swifts forthcoming tour the Washington-based plaintiff accused Live Nation/Ticketmaster of misrepresentation, fraud, multiple antitrust infractions, and more. Don't show them on your phone. [deleted] 4 yr. ago These two companies often offer tickets for the same events. The cheapest prices and best locations vary depending on the event, so it always helps to check both. By using the service's Fan Codes and Coupon Codes, you can save a chunk off your total order. A concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. You can now buy a fraction of a house. Phone support during select hours on weekdays and weekends. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. A person without any knowledge and experience in using a ticket-buying and selling website can also use this site. That doesnt make it true. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the client, Live Nation, which happens to be Ticketmasters parent company; and a service fee, which was the largest, at $23. The study, co-authored by Tadelis and forthcoming in Marketing Science, set out to better understand how drip pricing affects both the quantity and types of ticket purchases through a large-scale, real-world randomized experiment. Ticketmaster on Tuesday called the demand "historically unprecedented." If it were consistent, people would get used to that really fast and like knowing the price theyre going to pay. She too, suggested that the FTC could just make this a rule and save any one platform from having to go out on a limb. The main menu, search engine, and other important elements of the website are available right in front of you when you enter the site. Before buying, do one last check of the website's URL domain name to ensure you're buying from "ticketmaster.com" and not "ticketfaster.com," for example, Cobb said. Did you find it helpful? Facility charges are determined by the venues. Enter the information for your event - including the date, time and venue - then click "Search." 4. Season Ticket Memberships. Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? You can also contribute via. For more information, please see our To the statement presented in the previous paragraph, StubHub is a better option for one-ticket booking. Help us improve this article with your feedback. That makes it the best option if you want to get tickets before they sell out, but you're not sure you're 100 percent committed to the event yet. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Unique Ticketnetwork Features 200 percent ticket refund for accepted but undelivered tickets, as well as invalid tickets. There is no way to get in touch with Ticketmaster directly. New Shows Announced in the U.S.! Tickets are 100% guaranteed by FanProtect. It hasnt even been five years since Ticketmaster settled a class action lawsuit requiring it to pay out $400 million to more than 50 million ticket buyers who were charged unexplained order processing fees and UPS delivery fees that werent actually spent on anything in particular. To learn more or opt-out, read our Cookie Policy. Each week, we explore unique solutions to some of the world's biggest problems. Ticketmaster vs Stubhub. The prices and their ranges will depend on every event you have chosen. The prices of tickets fluctuate and you can be charged a lot higher than the actual face value of the ticket. why does ticketmaster pay you after the event why does ticketmaster pay you after the event Posted at 01:41h in to avoid accidents, a defensive driver should by At no point during the panel did it come up that TicketMaster has been the subject of both state and federal government scrutiny in more than one country for years because of its fees. Ticketmaster vs Stubhub: Customer Service. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Ability to search by ticket number and amount you want to spend. Sign up for the What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. Press J to jump to the feed. He was quite clearly underprepared for just how much the American people hate online ticket retailers, and how dedicated they would be to slipping their vitriol into the proceedings. 31 uses today 4-pack ticket deals for over 15% off Score over 15% in Ticketmaster discounts when you book 4-pack tickets for you and your friends. Members also receive discounts on parking, food and merchandise at both Truist Park and The Battery Atlanta, priority to Postseason seating and much more! If you hit Continue without scrolling to the bottom of that window, you wont see them until the order confirmation page. This shafting of consumers fed one of the largest CEO pay packages recorded in 2017. Obviously, were used to paying fees anytime we buy tickets online. Click the Sell Tickets button or the Sell button on the app. . Since the audience on the website is millions, there are truly rare chances the tickets you put on sale will not be sold. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. [2022], Gametime vs Ticketmaster: Which Is Better For You? Register yourself with a StubHub account. I have tried to call many times and have sent multiple emails, the event is tomorrow and I am unable to send the buyer their tickets, as well as transfer to my friends. There are options to get Ticket Insurance, which will let you file a claim if you are unable to use your tickets for some reason. Previously there was an option to transfer and now there is not. 4. Fans accessed Taylor Swift tickets this week via a presale offer for Capital One cardholders; those tickets are no longer available. If you make a purchase through any links on this website, we may get a commission. Moreover, if you wish to do business in buying and selling tickets, it is the best destination. Sign up for free newsletters and get more CNBC delivered to your inbox. StubHub pretty much assumes that they're the only resource available if you want to sell your tickets online, and they take advantage of that. While everyone seems to understand that the fees are both 1) very high and 2) seemingly nonsensical, it is less clear why theyve been allowed to get this way and whether theres any chance at all that they might change. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Twice a week, well send you the best Goods stories exploring what we buy, why we buy it, and why it matters. I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study. You can buy tickets online over the website,. There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). Some teams, venues, or artists put delivery delays on tickets issued to original buyers. Which among the two has more payment options and offers tickets at rather cheaper prices? Tap Transfer. Q&A with David Levine, Nvidia CEO Jensen Huang on inventing new markets, 5th Berkeley Culture Conference focuses on building strong organizations in a post-pandemic world, Management strategy makes a difference in C-section rates, study finds. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Stubhub's pricing structure has fewer hidden fees, so you're more likely to get an honest view of what you're paying. Museums sometimes have fees of a dollar or two for buying tickets online, and this makes sense as well. Now its all about Trump. If available, select the ticket (s) you want to sell and click Continue. Heres the Latest Data (Updated for 2023), How Much Artists Make Per Stream on Spotify, Apple Music, Amazon, YouTube, Pandora, More (Updated for 2022), Suga Sells Out Entire US-Based Tour During Ticketmasters First ARMY Member Presale, Glastonbury 2023 Lineup Revealed Elton John, Guns N Roses, Arctic Monkeys & Lizzo Headlining, Ticketmaster Touts SmartQueue Tech for Upcoming Eurovision Song Contest Partnership, Evan Rachel Wood Denies Pressuring Other Marilyn Manson Accuser Into Making False Abuse Claims. StubHub: $128 - $155. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? Something went wrong. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Do youtransfer the Ticketmaster tickets to your Wallet on iPhone, and then you can transfer them over to a buyer? The Customer support services are open on all days but they have a certain time range they need to be reached out within. In 2010, it merged with Live Nation under the name Live Nation Entertainment.. You are allowed to sell tickets that you bought from some other ticket seller. A place to discuss and share all matters concerning singer, Lana Del Rey. 3. Nearly every ticket will have a convenience fee added for doing business through this service. display: none !important; Here, Plaintiff affirmatively accepted the Termsincluding the arbitration agreementwhen she created her account on July 3, 2018, and, subsequently, each time she signed in to her account, and each time she purchased her tickets.. Then, set a suitable price for your tickets. TicketLiquidator is one of the most often-mentioned outlets for getting cheaper tickets than Ticketmaster. [2022], SeatGeek vs StubHub: Which Is Better For You? Special Offers From discounts to flex tickets to fireworks, check out our current ticket offers. Id guess brokers who have confidence theyll get tickets. Why are tickets available on Stubhub but not Ticketmaster? I've taken a look at how both Ticketmaster and Stubhub operate to give you a better idea of what to expect from each. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! More from Personal Finance:Why egg prices are surging but chicken prices are falling3 steps to take if you lose your jobThe top 10 most-regretted college majors. You will enter your community username and new password and done! And in case you have purchased the ticket from the same company, you can directly open it for listing from your account. Of course, this isn't to say secondary sellers are grifters in all circumstances. "It's capitalism at its finest, supply and demand. In short, we would suggest you go for StubHub if you like right now, but surely do try Ticketmaster next time. Thats the reason the StubHub experiment didnt work. I have two tickets for a concert next month, but I won't be able to attend, since I have to work on that day.I tried to sell the tickets on ticketmaster, but they're non eligible for resale on the app/website.Can I still sell them here? FanProtect service helps find replacement tickets if something goes amiss. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. Great, but HOW?? Home; Sport; Boxing; Goodwin Promotions; A Night of Professional Championship Boxing - Fight Night 17. The additional costs dont show up on StubHubs website until after youve input personal information (name, email, phone number), and then appear in small print at the bottom of the window asking for your payment information. I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study, Tadelis said. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. The prices of tickets available on this platform differ from the actual face value of the ticket. All Rights Reserved. That lawsuit, originally filed in 2003 by angry Wilco and Bruce Springsteen fans, paid out anybody who had bought tickets on the Ticketmaster website between October 21, 1999 and February 27, 2013. "Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets," Sterioff wrote in her original action. newsletter. That means you have a much better idea of what you're paying to start with. No. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. The findings raise questions for whether consumers have a right to full price disclosure up front. They found that the ticket sellers began listing more higher-quality tickets located closer to the event stages, consistent with buyers purchasing more expensive tickets. They also saw that sellers were more likely to set ticket prices at round numberswhich have been shown to be more appealing to consumerswhen they knew that buyers wouldnt see the taxes and fees until the last stage of purchase. This isn't always the case and sites like Vivid Seats and Seat Geek will have their opportunity to provide cheaper tickets as well. No one else can do that. Enter the recipient's first and last name, email address, optional note and phone number. Specify the number of tickets you want to pay for. 1. Learn More. Cookie Notice There are exceptions for US Open matches and MLB games. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. StubHub is a ticket exchange and resale company in the United States that offers services for both buyers and sellers under a good list of categories including consoles, theatre, sports, and other live events. ViralTalky's team of content writers regularly helps write high quality content. [2022]. Here's my takeaway: If you want tickets to a big, highly promoted arena show, whether it's Bruce or Beyonc, set a budget and register for the sale. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Not looking for Taylor Swift? But that market may be full of landmines for unwary buyers, experts said. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! (I tested this out by pretending to buy a ticket to the Nationals Wednesday concert in Brooklyn, New York, which was advertised at $66.50, but came out to $83.88 after a $14.88 service fee and a $2.50 fulfillment fee.). Presale tickets became available Nov. 15 but fans had to preregister for a chance at the early access. The website allows you to ask questions from other users in their community and get easier solutions. Fees of this size are a common source of confusion and ire. As one member said after canceling their seats this sucks!. Tickets are 100% guaranteed by FanProtect. Michael [Rapino], CEO of Live Nation, made $70.6 million last year, including $58.6 million in stock, Dayen writes. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. Try pm'ing a mod at stubhub.community to hopefully get a faster response. The delivery fees are determined by the venues. Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. presale offer for Capital One cardholders, Why egg prices are surging but chicken prices are falling, U.S. senators and the Tennessee attorney general, often buy up tickets from primary sellers in bulk, Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for Taylor Swift's upcoming "The Eras Tour.". Required fields are marked *. StubHub will show you a list of available tickets along with the section, row, seat number and price. This is my first time selling on Stubhub. Social media is another potential landmine for fans, Gray said. See all 12 articles. This suggests, Tadelis said, that the boost to sellers from drip pricing may be even bigger for infrequent consumer purchases, such as cars or homes. How do I sell my tickets on the Ticket Exchange? display: none !important; [2022], SeatGeek vs Vivid Seats: Which Is Right For You? If this does not help you, the customer support team of the company is always ready to help you out anytime and anywhere, after you give them a call. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. Buy and sell your Taylor Swift tickets today. Problem message. Not looking for Taylor Swift? However, each of the services comes with its own distinct advantages. The firm estimates the global secondary market share will rise to $2.2 billion by 2026, representing a growth rate of about 8% a year; 44% of the revenue growth is expected to come from North America. And the events whose tickets can be ordered will be marked on the calendar of the website. Even for the buyer, searching and doing other movements on their website comes without any charges. Sign into your StubHub account and click the "Sell" button in the top toolbar. Oops. In most cases, tickets arent issued until 24 hours before the event. And the main highlight of buying from StubHub is that the prices allotted can be a bit higher or lower than the face value of the tickets. Thank you! Compared to Ticketmaster, which rarely offers promotions and deals on tickets, StubHub here helps you buy tickets at cheaper prices if you are eligible for the deals and offers. Ticket prices can be cheaper than face value. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront. Select "Tickets" from the drop-down menu. So, which of the two is trustworthy? Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. Please also read our Privacy Notice and Terms of Use, which became effective December 20, 2019. [2022], Gametime vs StubHub: Which Is Better For You? A big concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. Only some of my tickets have sold. Ability to narrow search parameters with advanced filtering. We use cookies and other tracking technologies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic, and understand where our audiences come from. The company declined to comment.) "Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been canceled," the site said in a tweet. The extra fee increases Ticketmaster's profits. Ticketmaster has available refunds should the event be rescheduled, postponed, or cancelled. This tends to be less egregious than the fees imposed by the competition. While these particular numbers may be new to you if you do not live in the Midwest and attend canonical classic rock concerts, the gist is likely familiar. Ticket fees are high but not entirely arbitrary. In Canada, there hasnt been any enforcement, she said, which doesnt seem true considering Canadas Competition Bureau is suing Ticketmaster right now for deceptive drip pricing. (That means the gradual adding on of additional costs throughout a purchasing process, which consumer protection bodies hate because it makes comparison shopping extremely difficult.). In most cases, tickets arent issued until 24 hours before the event. I'm confused. There are a lot of differences between StubHub and Ticketmaster. Buy and sell your Taylor Swift tickets today. The option of reselling tickets for sold-out shows is available. Registering yourself, selling on the website, buying process, and surfing on their website, nothing is complicated and every action can be carried out with ease. Stubhub has a much less flexible return policy. "If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake," said Chris Cobb, owner of historic rock club Exit/In in Nashville, Tennessee. Tickets can be delivered to your home by mail. Danielle is the author of this solution article. Advertisement. StubHub, represented by its in-house compliance counsel John Lawrence, quickly came under fire for the way it presents its fees. Remember, the receiver's email address must be different to the sender's email address. Prior to the fall of 2015, when the experiment began, StubHub had displayed all-inclusive prices when a user first arrived on the site looking for tickets. StubHub acts as a secondary market most of the time. You can try reaching out to Ticketmaster and see why the tickets are greyed out. [2022], Ticketmaster vs Live Nation Which One Is Best Option? Tickets for sporting events, concerts, and theater productions. Websites that incorporate hidden fees that are only revealed at checkout are making more money than they would if they chose to honestly display all fees upfront, Tadelis said. Ticketmaster should be able to confirm this for you. Ticketmaster vs Stubhub: Which is Better? (In April, a Wisconsin man filed a class action suit against StubHub, seeking $5 million. This is where Tarlton elected to speak up, saying that Ticketmaster always makes disclosures about its fees and its hundreds of competitors dont. Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. Ability to get tickets without visiting box offices in person. Plain and simple, wrote TJ Platt from Arizona. Select the date of the event and tap on the option that says Find Tickets. Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. discussing Ticketmasters Verified Fan program. Or maybe at least know why all of a sudden I cant transfer tickets. Log into your account and select from the list of 'Upcoming Events'. }, three one = .hide-if-no-js { This is somewhat baffling, but we can intuit that Ticketmaster knows just how dedicated fans are to seeing their favorite artists, and how much they can wring out of them in that moment of high-stakes desperation.